Accessibility

The Scope Parking Garage contains accessible parking spaces adjacent to both the Chrysler Hall elevator and the Scope Arena Lower Concourse doors. The Attucks Theatre, Harrison Opera House and Harbor Park have clearly marked accessible parking spaces in their lots. When attending the Wells Theatre, it is recommended you utilize one of the following parking garages:

• MacArthur Mall North Garage – 500 City Hall Ave. Norfolk VA 23510
• MacArthur Mall South Garage (West Entrance off City Hall Ave.) – 500 City Hall Ave. Norfolk VA 23510
• Boush Street Garage – 112 W. City Hall Ave. Norfolk, VA 23510
• Freemason St. Garage – 161 Freemason St. Norfolk, VA 23510

For a map of all Norfolk parking garages click here.

In the event accessible parking is not available, the garages/lots are full, or patrons are being dropped off, patrons may be dropped off in designated areas close to each venue’s entrance.

In Scope Garage, notify the parking attendant on entry about the drop off, enter the garage and make an immediate U-turn. The elevator entrance to Chrysler Hall and/or Scope Plaza will be on the right, next to the parking booth

Accessible seating is available for patrons with limited mobility or requiring use of a wheelchair. Accessible tickets may be purchased online at Ticketmaster.com, by phone at 800.745.3000, at any Ticketmaster Outlet, or the Scope Arena Box Office. The purchase or use of these seats by non-disabled individuals is strictly prohibited and may result in ejection and/or forfeiture of ticket price.

Assisted Listening Devices are available for all performances at Chrysler Hall and Harrison Opera House. There is no charge, but a valid ID will be required as deposit for use of a device. Please inquire with an usher for assistance.

Open Captioning is available at select Broadway in Norfolk performances. Please call 757.823.4299 for availability or to purchase Open Caption seating.

Patrons with limited mobility who do not have access to a wheelchair may request transport to their seat. Due to possible need by other patrons, we are not able to offer the patron the wheelchair for the duration of the event.

Elevators are available to access upper levels in all venues.

Wheelchair-accessible restrooms are located in all venues. Family restrooms with diaper changing facilities are available in Scope Arena, Harbor Park, and Chrysler Hall.

Service Animals are allowed on the premises under the American with Disabilities Act (ADA) that comply with additional identification requirements of Virginia Law.  Service Animals must be trained to assist a disabled person with a major life activity.  In general, Service Animals may accompany a disabled person in our facilities.  Service Animals must have an official harness, backpack or vest identifying the animal as a trained service animal (VA 51.5-44).  Companion and therapy animals/pets are NOT covered under ADA and are excluded from this exemption.

Service Animals are not permitted to occupy seats in any of our facilities.