FAQs

I heard my favorite artist will be performing; why isn’t this event listed on SevenVenues.com? Why is the on sale and ticket pricing information not listed either?

Upcoming events are not listed on SevenVenues.com until they are 100% confirmed. If you hear of an event coming to SevenVenues and the event is not yet listed on our website, this event is not yet confirmed and any pertinent event details (on-sale date, ticket pricing information, etc.) are not available at that time.

Where can I purchase tickets?

The Scope Arena box office is staffed Monday – Friday from 10am – 5pm to assist with your ticket purchases. Individuals interested in purchasing tickets online can do so at Ticketmaster.com.

I would like to purchase accessible seating tickets and/or need to know about elevators.

If you are interested in accessibility information, please visit our Accessibility page.

What time do doors open for a show or game?

Doors open an hour before show time for all events unless otherwise indicated. Doors open for Stage Left Lounge ticket holders an hour and a half before show time.

I lost something at one of your events.

During intermission or after the event, please alert an usher if you have lost an item. If you are no longer at the venue, please call 757.664.6464 during business hours to check lost & found.  

Does SevenVenues have a dress code?

Although there is no official dress code at SevenVenues, we encourage patrons to dress appropriately based on the event they are attending. Our patrons typically dress in smart casual attire.

Where can I park and how much is parking?

Each venue has ample parking available. Rates depend on where events are being held. For more information on parking, see the Directions & Parking page.

Is it free to park if I am just coming to purchase tickets?

Yes. If you are coming to purchase tickets from one of our box offices, it is free to park. The box office attendant will validate your parking pass if necessary.

How would I book a show at one of your venues?

For booking information, please visit our Promoter page.

How can I rent one of your venues for a private event?

If you are interested in hosting a private event, please visit our Private Events page.

Do you give tours of the venues?

For venue tour information, please call 757.664.6464.

I am interested in procuring a donation. Who do I need to contact?

Please contact our Office Manager at 757.664.6951 or email [email protected].