A Reminder to Theatregoers: SevenVenues and Ticketmaster are the ONLY authorized ticket sellers


Don't get ripped off! SevenVenues is not responsible for tickets purchased anywhere other than Ticketmaster or through the Scope Arena box office and will not honor, exchange, or refund counterfeit, duplicate or invalid tickets.


For all SevenVenues engagements, customers are advised to purchase their tickets through the venues’ authorized ticket sellers, which are Ticketmaster.com and the Scope Arena box office.


Due to the popularity of touring productions, ticket buyers often find tickets available through secondary ticket agencies or brokers. SevenVenues cautions buyers that Ticketmaster.com and SevenVenues are the only authorized sellers of tickets. Tickets purchased through third-party sources are not always guaranteed and are usually substantially more expensive than the original ticket price. SevenVenues cannot prevent these agencies from buying tickets when they go on sale, and laws governing ticket brokers (and how much they can charge for tickets) vary greatly from state-to-state.  


There have been instances where ticket brokers have launched websites that might include the theatre name and/or name of a SevenVenues show in order to confuse ticket buyers. The only way that patrons can ensure that they are purchasing legitimate tickets at the original ticket price is to purchase from Ticketmaster.com or in person at the Scope Arena box office. When in doubt, customers can verify the purchasing link by searching for the show on SevenVenues.com. Each show page on SevenVenues.com has a link to the official ticketing site and show website.  


Ticket buyers can:

  • Visit Ticketmaster.com.
  • Call the Scope Arena box office at 757.664.6464, Monday through Friday from 10 a.m. – 4 p.m.
  • Visit the Scope Arena box office at 201 East Brambleton Avenue, Norfolk, VA 23510 in downtown Norfolk.

Please Note: SevenVenues tenants (Broadway in Norfolk, Virginia Arts Festival, The Norfolk Forum, Norfolk Tides, Virginia Symphony, Virginia Stage Company and Virginia Opera) may also sell tickets through their own websites and/or box offices. Patrons must contact these organizations directly for any issues related to tickets not purchased at the Scope Arena box office or online at Ticketmaster.com.