Box Office

The Scope Arena box office and Ticketmaster are the only authorized sellers of tickets. SevenVenues is not responsible for tickets purchased anywhere other than Ticketmaster or through the Scope Arena box office and will not honor, exchange, or refund counterfeit, duplicate, or invalid tickets.


  • The Scope Arena box office is currently open Monday through Friday from 10 a.m. to 4 p.m.
  • As a reminder, ticket refunds are processed at their original point of purchase. Refunds will be provided using the original form of payment.
  • If you purchased your ticket online at Ticketmaster.com, your refund will process automatically.
  • For additional questions, please contact the box office at 757.664.6464 or info@sevenvenues.com.

Box Office

Tickets for SevenVenues events can be purchased at the Scope Arena box office, located in the Scope parking garage at 201 E. Brambleton Ave, Norfolk, VA 23510.


Tickets for SevenVenues events can also be purchased online at Ticketmaster.com or the Ticketmaster Mobile App. To request accessible seating, please call 757.664.6464 to speak with the box office.


The Scope Arena box office accepts the following methods of payment: American Express, Discover, MasterCard, Visa, SevenVenues gift certificates, cash and checks within 14 banking days prior to the event. When purchasing tickets with a check or credit card you must show a valid photo ID.

Children who have reached their second birthday are required to have a ticket. Some family shows require a different age limit for tickets, so please call the box office at 757.664.6464 if this is a concern.


Monday – Friday

  • 10:00 a.m. – 4:00 p.m.


  • The Scope Arena box office is closed on major holidays unless an event is taking place at the venue. Holiday box office hours are subject to change. Please call 757.664.6464 for exact hours of operation.


Tickets may be picked up at the venue’s will call window when the box office opens on event day (see box office hours for specific times). You must have the credit card used to make the purchase and a valid photo ID to pick up tickets. To request an alternate person picking up the tickets, please call Ticketmaster Customer Service at 1.800.653.8000.

Admirals hockey will call is open at 6:00 p.m. on game nights and is located in the Scope Arena Exhibition Hall.


The refund/exchange policy is set by each individual show.


SevenVenues Gift Certificates are available in any denomination and are valid for one year from the purchase date. Gift Certificates can be redeemed for tickets to any SevenVenues performance. Gift certificates must be exchanged for tickets at the Scope Arena box office and are not redeemable for cash. To purchase Gift Certificates visit the Scope Arena box office or call 757.664.6464.