Group Sales

Each group should have a group leader who will work directly with the SevenVenues Group Sales representative.

A Group Sales contract will be issued when reserving tickets, and a 25% non-refundable, non-transferable deposit is required to secure the reservation. All orders are subject to seating availability.

Final payments are typically required 30 to 60 days before the scheduled performance, but may vary per show. Failure to make the final payment by the due date will result in the release of all seats on hold.

A group can request additional seats depending on availability.

Groups can reduce their seats before the final payment is made if the number of ticket holders per contract stays above the group minimum for that show. Once a group has paid in full and tickets have been printed, no refunds, exchanges, or reductions of tickets can be made.

If a group falls below the minimum number for a particular show, the contract is canceled, and any deposit made on the contract is forfeited. Single tickets must be sold at full price, and deposits cannot be applied to single-ticket purchases.

No exchanges are permitted.

Group payments must be made using one method, i.e., only one check or credit card number. The group leader must make all payments.

All group sales are final. If cancellation is necessary before a deposit has been paid, there will be no charge. Cancelling after a deposit has been paid will result in a forfeiture of that deposit.

Regardless of age, all patrons must have a ticket. Children under two may not need a ticket for specific shows. Please verify the ticket policy for your show with the box office.

All group orders will include a one-time group processing fee of $10.

The facility fee is included in the ticket price on the contract, but it varies depending on the event.

Depending on the event, the minimum number of patrons considered a group ranges from 10 to 20.

Not all shows offer a group discount. If you have a question as to whether an event has a discount available, please get in touch with Group Sales at 757.664.6418 or email groupsales@sevenvenues.com.

Group discounts can range from 10% to 40% depending on the event.

There is a one-time fee of $10 for each group order.

Contact Group Sales by phone at 757.664.6418 or email at groupsales@sevenvenues.com.

A 25% nonrefundable deposit is required to hold the tickets at the time of reservation. A payment schedule is worked out at that time and may vary per show.

SevenVenues accepts all major credit cards, checks, and cash.

For most shows, group tickets must be ordered and paid for in full at least 60 days before the event. If tickets are still available after the deadline, the order must be paid for in full at the time of purchase.

Tickets cannot be refunded, canceled, or exchanged. If an event is canceled or postponed, we will issue ticket refunds. Lost tickets may be replaced if adequate proof of purchase is shown.

For most shows, children under two years old are admitted for free as long as they sit on an adult’s lap. Some shows require that all children purchase a ticket. Please verify the ticket policy for your show with the box office. 

Group leaders can receive the tickets in the mail, pick them up at will call, or pick them up in person at the Scope Arena box office.