FAQs

I heard my favorite artist will be performing; why isn’t this event listed on sevenvenues.com? Why is the on sale and ticket pricing information not listed either?

Upcoming events are not listed on SevenVenues.com until they are 100% confirmed; therefore, if you hear of an event coming to SevenVenues – and the event is not yet listed on our website, this event is not yet confirmed and any pertinent event details (on-sale date, ticket pricing information, etc.) are not available at that time.

Where are Ticketmaster locations?

Tickets to SevenVenues events are available at the Scope Arena Box Office Ticketmaster kiosk available 24 hours/7 days a week. The Box Office is also staffed Monday – Friday from 10am – 5pm to assist with your ticket purchase. Individuals interested in purchasing tickets can also go to Ticketmaster Outlets, charge-by-phone at 1.800.745.3000 or purchase online at www.Ticketmaster.com.

I would like to purchase accessible seating tickets and/or need to know about elevators.

If you are interested in accessibility information, please click here.

What time do doors open for a show or game?

Doors open an hour before show time for all events unless otherwise indicated. Doors open for Stage Left Lounge ticket holders an hour and a half before show time.

I lost something at one of your events.

Please call 757-664-6464 for help in locating your lost item. If calling during non-staffed hours, please leave a voicemail with your name and number and we will return your call as soon as possible.

Does SevenVenues have a dress code?

Although there is no official dress code at SevenVenues, we encourage patrons to dress appropriately based on the event they are attending. Our patrons typically dress in smart casual attire.

Where can I park and how much is parking?

Each venue has ample parking available. Rates depend on where events are being held. For more information on parking, see the Directions & Parking page.

Is it free to park if I am just coming to purchase tickets?

Yes. If you are coming to purchase tickets from one of our box offices, it is free to park. The box office attendant will validate your parking pass if necessary.

How would I book a show at one of your venues?

For booking information, please visit our promoter page.

How can I rent one of your venues for a private event?

If you are interested in hosting a private event, please click here.

Do you give tours of the venues?

For venue tour information, please call 757-664-6464.

I am interested in procuring a donation. Who do I need to contact?

Please call our Marketing Manager at 757-664-6326.

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