Box Office

Box Office

Tickets for SevenVenues events can be purchased at the Scope Arena Box Office, located in the Scope parking garage at 201 E. Brambleton Ave, Norfolk, VA 23510.

ONLINE/PHONE ORDERS

Tickets for SevenVenues events can also be purchased online at www.ticketmaster.com, the Ticketmaster Mobile App or charge-by-phone at 800.745.3000.

TICKETMASTER OUTLETS

There are over 30 Ticketmaster retail outlets within a 40 mile radius of Scope Arena. Find the closest outlet to you.

PAYMENT METHODS

The Scope Arena Box Office accepts the following methods of payment: American Express, Discover, MasterCard, Visa, SevenVenues gift certificates, cash and checks within 14 banking days prior to the event*. When purchasing tickets with check or credit card you must show a valid photo ID. For events, prices and show times please visit Ticketmaster.com.

Children who have reached their second birthday are required to have a ticket. Some family shows require a different age limit for tickets, so please call the box office at 757.664.6964 if this is a concern.

SCOPE ARENA BOX OFFICE HOURS

Monday – Friday:

  • Event Days: 10:00am – 30 minutes after the event start time
  • Non-event Days: 10:00am – 5:00pm
  • Admirals Hockey Game Days: 10:00am – 8:30pm

Saturday – Sunday:

Event Days:
For events at Scope Arena and Chrysler Hall, the Box Office will open 2 hours prior to the performance and will remain open until 30 minutes after the start of the event.

For events at the Attucks Theatre, Harrison Opera House or Wells Theatre, the Box Office will open one hour prior to the performance and will remain open until 30 minutes after the start of the event.

Non Event Days: Closed
Admirals Hockey Game Days: 10:00am – 8:30pm

Ticketmaster Kiosk (located next to the ATM in the Scope Arena Box Office): 
Open 24/7

Holidays:
The Scope Arena Box Office is closed on major holidays unless an event is taking place at the venue. Holiday Box Office hours are subject to change. Please call 757.664.6464 for exact hours of operation.

HARBOR PARK BOX OFFICE HOURS

Monday – Friday Game Days: 10:00am – close
Monday – Friday Non-Game Days: 10:00am – 5:00pm
Saturday Game Days: 10:00am – close
Saturday Non-Game Days: 10am – 2:00pm
Sunday Game Days: 11:00am – close

WILL CALL PICK UP

Tickets may be picked up at the venue’s Will Call window when the Box Office opens on event day (see Box Office Hours for specific times). You must have the credit card used to make the purchase and a valid photo ID to pick up tickets. To request an alternate person picking up the tickets please call Ticketmaster Customer Service 1.800.653.8000.

Admirals Hockey Will Call is open at 6:00pm on game nights and is located in the Scope Arena Exhibition Hall.

The Ticketmaster kiosk can also be used to pick up your Will Call tickets. Simply insert the credit card used to purchase your tickets and they will print out. The kiosk is located at the Scope Arena Box Office.

REFUND/EXCHANGE POLICY

The refund/exchange policy is set by each show. For the majority of SevenVenues shows there are no refunds or exchanges.

GIFT CERTIFICATES

SevenVenues Gift Certificates are available in any denomination and are valid for one year from the purchase date. Gift Certificates can be redeemed for tickets to any SevenVenues performance. Gift certificates must be exchanged for tickets at the Scope Arena box office and are not redeemable for cash. To purchase Gift Certificates visit the Scope Arena Ticket Office or call (757)664-6464.

*The Scope Arena Box Office and Ticketmaster are the only authorized sellers of tickets. SevenVenues is not responsible for tickets purchased anywhere other than Ticketmaster or through the Scope Arena Box Office and will not honor, exchange, or refund counterfeit, duplicate, or invalid tickets.

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